USA - Why am I charged additional tax on my order?

My order has arrived damaged!

How does your ‘Refer a Friend’ platform work?

I need help on how to use my product

Partnership Opportunities

Do you offer samples of your products in Europe and the USA?

I have forgotten my password

My order status is 'delivered' but I have not received my parcel

How can I unsubscribe from marketing emails?

Why isn't my discount code working?

Where do I apply my discount code?

When will my order be received (UK)?

How do I process a return?

Do you accept Paypal?

Can I buy Vivo Life products in store in the US?

Can I write a press article about you?

Understanding the difference between "Best before" and "Use by" dates!

What are the e-gift card terms and conditions?

How do I check my e-gift card balance?

What happens if the e-gift card I have bought hasn't been received?

Can I amend my e-gift card balance after purchase?

Can I cancel and refund my e-gift card?

Can e-gift cards be use on subscription purchases?

When does the e-gift card expire?

When will the e-gift card be sent?

What can I buy with my e-gift card?

Where can I use my e-gift card?

Do you have any employment vacancies/career oportunties?

Why is there no scoop in my pouch?

Do you ship worldwide?

Why can't I log into my account?

UK Do you offer samples?

Can I buy your products in stores?

Why don’t you ship to my country?

UK How can I contact you?

Can I change/cancel my order?

Do you ship to Switzerland?

Do you ship to Australia?

Do you ship to South America?

Updating your payment method on your subscription

Applying a discount code to your subscription.

Adding a new subscription item or one time order to your subscription order

Updating the shipping address on your subscription

How to cancel your subscription

Updating the delivery schedule of your subscription

Logging in to your subscription account

Adding another shipping address to your subscription

Create a subscription

How to activate your account

How to skip an upcoming subscription order

How to swap the flavour/product on your subscription

Subscription Account Overview

How to process your order today!

Removing one time items from your subscription

How to reactivate an inactive subscription

How to manage your Vivo Life subscription - An overview

How to change your next subscription charge date

How to create an account

What's the benefit to subscribing?

MACA

STEVIA

BIO-FERMENTED PEA PROTEIN

TURMERIC EXTRACT (95% CURCUMINOIDS)

GOTU KOLA

ASHWAGANDHA

NATURAL FLAVOURINGS

RAW CACAO

CHAGA

REISHI

LION'S MANE

FRUIT & VEGETABLE POWDERS

Vganic

Heavy Metal Testing 🤘

CREATINE

MAGIC LATTES

LIQUID VITAMIN D3 & K2

MAGIC COFFEE

MACA POWDER

VEGAN PROTEIN

PLANT PROTEIN BAR

PERFORM PLANT PROTEIN

PERFORM PRO PLANT PROTEIN

LION'S MANE MUSHROOM (8:1 EXTRACT)

CORDYCEPS MUSHROOM (10:1 EXTRACT)

REISHI MUSHROOM (15:1 EXTRACT)

CHAGA MUSHROOM (6:1 EXTRACT)

PLANT BASED OMEGA 3 LIQUID

COLLAGEN BUILDER

INTRA-WORKOUT

LIQUID B12 COMPLEX

PRE-WORKOUT

ALL-IN-ONE MEAL

MULTINUTRIENT

SUPERGREENS

What is the recommended dose of Creatine?

What is the serving size of Perform Plant Protein and Perform Pro Plant Protein?

How much Vitamin K is there in the Liquid Vitamin D3 & K2?

Is Intra-Workout Organic?

How many mushrooms can I take in a day? Can I combine mushrooms?

How does Creatine work?

When should I use Intra-Workout?

Where do you source your Maca?

Are your products FDA approved?

Perform Certificate of Analysis

D3 & K2 Certificate of Analysis

What is the TOTOX value of the microalgal oil used in Plant Based Omega 3?

Are All in One, Perform Plant Protein and Perform Pro Plant Protein suitable for those with a pea intolerance?

Can I use your products if I have a food allergy or intolerance?

Can I take All-In-One while working out?

Does Perform Plant Protein and Perform Pro Plant Protein contain caffeine?

What flavours are used in Perform Plant Protein and Perform Pro Plant Protein?

Why is Perform Plant Protein and Perform Pro Plant Protein's salt content high?

Does Perform Plant Protein and Perform Pro Plant Protein contain added sugar?

Are Perform Plant Protein and Perform Pro Plant Protein suitable for use in baking?

What is the main difference between Vegan Protein and Perform Plant Protein?

Can I take Perform Plant Protein when pregnant, breastfeeding or taking medication?

Does All-In-One contain the same protein used in Perform Plant Protein and Vegan Protein?

Is Perform Plant Protein and Perform Pro Plant Protein suitable for IBS sufferers, or for those with digestive issues?

Are Perform Plant Protein and Perform Pro Plant Protein tested for heavy metals?

How does Perform Plant Protein and Perform Pro Plant Protein taste so good?

What are the benefits of EAAs?

Why aren’t your products certified Organic?

Is Perform Plant Protein and Perform Pro Plant Protein organic?

Perform Plant Protein - is it gluten free?

What is the difference between EAAs and protein?

What is the problem with most EAA powders?

Are Perform Plant Protein and Perform Pro Plant Protein suitable for vegans?

Do you have a protein powder without stevia?

Is Perform Plant Protein and Perform Pro Plant Protein safe for athletes?

Why does the label of All-In-One say it is a meal replacement?

What is the difference between All-In-One and Perform Plant Protein?

Can I use your Collagen Builder alongside other Vivo Life products?

What is the difference between All-In-One Meal and Supergreens?

Can I use Intra-Workout and Perform Plant Protein at the same time?

Can I use Perform Plant Protein or Perform Pro Plant Protein as a pre-workout?

When should I take Magic? Can I take different products in the Magic range throughout the day?

Are Magic Lattes safe to consume during pregnancy?

Are the mushrooms used in Magic Lattes present at functional dosages?

Do our Magic Lattes contain caffeine?

Is Intra-Workout suitable for a Keto diet?

Why are some of the minerals in All-In-One only at 30% RDA?

Why are we using citric acid instead of malic acid in Intra-Workout?

Is Intra-Workout tested for heavy metals?

Is Intra-Workout Gluten Free?

Is Intra-Workout suitable for athletes?

Is Intra-Workout suitable for vegans?

What does Intra-Workout taste like?

Does Intra-Workout contain added sugar?

Can I add Supergreens to hot food and drink?

What is our Vganic Multinutrient blend?

Do you sell a mass gainer?

Is Supergreens suitable for children?

Can I replace Supergreens with All-In-One?

I am fasting. Can I still use Supergreens?

Why have you reformulated Supergreens in the past?

How are the nutrients in Supergreens sourced?

Can Supergreens be used with other supplements?

How are the probiotics in Supergreens sourced?

Should I use Supergreens with or without food?

Can I take Supergreens with the Vegan Multinutrient?

Do I need to take B12 if I already use Supergreens?

Where is the vitamin D in Supergreens sourced from?

I already take Supergreens, do I need to take the D3 too?

Why doesn’t Supergreens contain calcium, iodine, iron or magnesium?

How many probiotics are in each serving of Supergreens?

Do I need to keep your products in the fridge?

Can I use more than one scoop of Supergreens per day?

Can I cook with the products?

Does All-In-One contain selenium?

Is All-In-One a meal replacement?

Is All-In-One safe for athletes?

What is the difference between All-In-One and Vegan Protein?

How many calories does All-In-One have?

Will All-In-One break my fast?

Is All-In-One a mass gainer?

Can I use the Vegan Multinutrient and All-In-One Meal?

Where does the B12 come from in All-In-One?

Does All-In-One cover all my nutrient needs?

Are the nutrients in All-In-One naturally derived?

What is the Omega content of All-In-One?

What are the sources of protein of All-In-One?

Does All-In-One cover my daily probiotics needs?

How many servings does All-In-One have and what flavours does it come in?

Can I take All-In-One when I am NOT working out?

Does All-In-One have vitamins and minerals, if so which ones?

Does All-In-One need to be kept in the fridge (due to probiotics)?

Isn’t Collagen from animals?

Are your products gluten free?

What type is your magnesium?

Can I take Inositol as a male?

Is Inositol suitable for children?

Are there any potential side effects of taking Inositol?

Is Inositol suitable for pregnant/breastfeeding women?

Where and how do you source your Inositol?

Is the Protein Bar gluten free?

Is the Protein Bar suitable if I am pregnant or breastfeeding?

Are other Vivo products at risk of contamination from allergens regarding the Protein Bar?

Where does the protein come from in the Protein Bar?

Is the Protein Bar third-party tested?

Is the Protein Bar suitable for children?

Is the Protein Bar suitable for vegans?

Does the Protein Bar contain added sugar?

Where does the lemon and orange flavour come from in the Protein Bars?

Is the Protein Bar suitable for people with a nut allergy?

What size are your Vegan Multinutrient capsules?

Will I test positive to drug tests due to the hemp content in Perform?

How do I take Omega 3?

Is our Omega 3 suitable for children?

Omega 3 - Composition/what is the other 200mg made up of?

How is your Creatine sourced?

How many mg of mushroom extract per serving in each Magic Latte?

How should B12 be stored?

Does your Vitamin K2 contain Soy?

Where do you source your Reishi?

What are Cordyceps and what are the benefits of taking them?

What is Chaga and what are the benefits of taking it?

How is your magnesium processed?

Where do you source your Chaga?

Where is your magnesium sourced?

Should I consume magnesium with food?

Is there a maximum dose for Reishi?

Is there a minimum/maximum dose for Cordyceps?

Is there a maximum dose for Chaga?

Is there a maximum dose for Lion's Mane?

Can I consume Chaga alongside other Vivo Life products, especially those with other mushrooms in (e.g. reishi, Lion’s Mane)?

Can I use your magnesium alongside your other products?

Is Chaga suitable for children?

Can I use magnesium with zinc?

Can I take Chaga if I'm pregnant or breastfeeding?

How is the Chaga processed?

What are the benefits of using magnesium?

How do I use Chaga?

Can I consume Cordyceps alongside other Vivo Life products, especially those with other mushrooms in (e.g. Reishi, Lion’s Mane)?

Is Cordyceps suitable for children?

Can I take Cordyceps if I'm pregnant or breastfeeding?

How are the Cordyceps processed?

Can I take Lion's Mane if I'm pregnant or breastfeeding?

Can I consume Lion’s Mane alongside other Vivo Life products, especially those with other mushrooms in (e.g. cordyceps, reishi)?

Where do you source your Cordyceps?

Is Lion's Mane suitable for children?

How do I use Cordyceps?

How is the Lion's Mane processed?

Where do you source your Lion's Mane?

Can I consume Reishi alongside other Vivo Life products, especially those with other mushrooms in (e.g. cordyceps, Lion’s Mane)?

Is Reishi suitable for children?

How do I use Lion's Mane?

Can I take Reishi if I'm pregnant or breastfeeding?

How is the Reishi processed?

What is Lion's Mane and what are the benefits of taking it?

How do I use Reishi?

What is Reishi and what are the benefits of taking it?

What is a pre-workout, what are the benefits?

Collagen Builder - Amino Acid Profile

Can your Collagen Builder help with exercise/injury recovery?

How does Magic Mushroom Coffee compare to regular coffee?

Is your Collagen Builder Halal or Kosher?

Can I use your Collagen Builder when pregnant, breastfeeding, or on medication?

Will your Collagen Builder help my skin's appearance?