- Knowledge Base PRODUCT
GENERAL & CUSTOMER SERVICE
Can I buy your products in stores?
Why is there no scoop in my pouch?
USA - Why am I charged additional tax on my order?
My order has arrived damaged!
How does your ‘Refer a Friend’ platform work?
I need help on how to use my product
Partnership Opportunities
Do you offer samples of your products in Europe and the USA?
I have forgotten my password
My order status is 'delivered' but I have not received my parcel
How can I unsubscribe from marketing emails?
Why isn't my discount code working?
Where do I apply my discount code?
When will my order be received (UK)?
How do I process a return?
Do you accept Paypal?
Can I buy Vivo Life products in store in the US?
Can I write a press article about you?
Understanding the difference between "Best before" and "Use by" dates!
What are the e-gift card terms and conditions?
How do I check my e-gift card balance?
What happens if the e-gift card I have bought hasn't been received?
Can I amend my e-gift card balance after purchase?
Can I cancel and refund my e-gift card?
Can e-gift cards be use on subscription purchases?
When does the e-gift card expire?
When will the e-gift card be sent?
What can I buy with my e-gift card?
Where can I use my e-gift card?
Do you have any employment vacancies/career oportunties?
Do you ship worldwide?
Why can't I log into my account?
UK Do you offer samples?
Why don’t you ship to my country?
UK How can I contact you?
Can I change/cancel my order?
Do you ship to Switzerland?
Do you ship to Australia?
Do you ship to South America?
SUBSCRIPTIONS
Updating your payment method on your subscription
Applying a discount code to your subscription.
Adding a new subscription item or one time order to your subscription order
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How to cancel your subscription
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Adding another shipping address to your subscription
Create a subscription
How to activate your account
How to skip an upcoming subscription order
How to swap the flavour/product on your subscription
Subscription Account Overview
How to process your order today!
Removing one time items from your subscription
How to reactivate an inactive subscription
How to manage your Vivo Life subscription - An overview
How to change your next subscription charge date
How to create an account
What's the benefit to subscribing?
INGREDIENTS
MACA
NATURAL FLAVOURINGS
STEVIA
BIO-FERMENTED PEA PROTEIN
TURMERIC EXTRACT (95% CURCUMINOIDS)
GOTU KOLA
ASHWAGANDHA
RAW CACAO
CHAGA
REISHI
LION'S MANE
FRUIT & VEGETABLE POWDERS
PLANET & PEOPLE
PRODUCT
ALL-IN-ONE MEAL
SUPERGREENS
PERFORM PLANT PROTEIN
MAGIC LATTE AND HOT CHOCOLATE
VEGAN PROTEIN
CREATINE
LIQUID VITAMIN D3 & K2
MAGIC COFFEE
MACA POWDER
PLANT PROTEIN BAR
PERFORM PRO PLANT PROTEIN
LION'S MANE MUSHROOM (8:1 EXTRACT)
CORDYCEPS MUSHROOM (10:1 EXTRACT)
REISHI MUSHROOM (15:1 EXTRACT)
CHAGA MUSHROOM (6:1 EXTRACT)
PLANT BASED OMEGA 3 LIQUID
COLLAGEN BUILDER
INTRA-WORKOUT
LIQUID B12 COMPLEX
PRE-WORKOUT
MULTINUTRIENT
PRODUCT FAQS
How many mg of mushroom extract per serving in each Magic Latte?
Are the mushrooms used in Magic Lattes present at functional dosages?
Where does your B12 come from?
Can I take Perform Plant Protein if I have biliary issues?
Will I test positive to drug tests due to the hemp content in Perform?
How are the nutrients in Supergreens sourced?
Perform Plant Protein - is it gluten free?
Is Intra-Workout Gluten Free?
What is the recommended dose of Creatine?
What is the serving size of Perform Plant Protein and Perform Pro Plant Protein?
How much Vitamin K is there in the Liquid Vitamin D3 & K2?
Is Intra-Workout Organic?
How many mushrooms can I take in a day? Can I combine mushrooms?
How does Creatine work?
When should I use Intra-Workout?
Where do you source your Maca?
Are your products FDA approved?
D3 & K2 Certificate of Analysis
What is the TOTOX value of the microalgal oil used in Plant Based Omega 3?
Are All in One, Perform Plant Protein and Perform Pro Plant Protein suitable for those with a pea intolerance?
Can I use your products if I have a food allergy or intolerance?
Can I take All-In-One while working out?
Does Perform Plant Protein and Perform Pro Plant Protein contain caffeine?
What flavours are used in Perform Plant Protein and Perform Pro Plant Protein?
Why is Perform Plant Protein and Perform Pro Plant Protein's salt content high?
Does Perform Plant Protein and Perform Pro Plant Protein contain added sugar?
Are Perform Plant Protein and Perform Pro Plant Protein suitable for use in baking?
What is the main difference between Vegan Protein and Perform Plant Protein?
Can I take Perform Plant Protein when pregnant, breastfeeding or taking medication?
Does All-In-One contain the same protein used in Perform Plant Protein and Vegan Protein?
Is Perform Plant Protein and Perform Pro Plant Protein suitable for IBS sufferers, or for those with digestive issues?
Are Perform Plant Protein and Perform Pro Plant Protein tested for heavy metals?
How does Perform Plant Protein and Perform Pro Plant Protein taste so good?
What are the benefits of EAAs?
Why aren’t your products certified Organic?
Is Perform Plant Protein and Perform Pro Plant Protein organic?
What is the difference between EAAs and protein?
What is the problem with most EAA powders?
Are Perform Plant Protein and Perform Pro Plant Protein suitable for vegans?
Do you have a protein powder without stevia?
Is Perform Plant Protein and Perform Pro Plant Protein safe for athletes?
Why does the label of All-In-One say it is a meal replacement?
What is the difference between All-In-One and Perform Plant Protein?
Can I use your Collagen Builder alongside other Vivo Life products?
What is the difference between All-In-One Meal and Supergreens?
Can I use Intra-Workout and Perform Plant Protein at the same time?
Can I use Perform Plant Protein or Perform Pro Plant Protein as a pre-workout?
When should I take Magic? Can I take different products in the Magic range throughout the day?
Are Magic Lattes safe to consume during pregnancy?
Do our Magic Lattes contain caffeine?
Is Intra-Workout suitable for a Keto diet?
Why are some of the minerals in All-In-One only at 30% RDA?
Why are we using citric acid instead of malic acid in Intra-Workout?
Is Intra-Workout tested for heavy metals?
Is Intra-Workout suitable for athletes?
Is Intra-Workout suitable for vegans?
What does Intra-Workout taste like?
Does Intra-Workout contain added sugar?
Can I add Supergreens to hot food and drink?
What is our Vganic Multinutrient blend?
Do you sell a mass gainer?
Is Supergreens suitable for children?
Can I replace Supergreens with All-In-One?
I am fasting. Can I still use Supergreens?
Why have you reformulated Supergreens in the past?
Can Supergreens be used with other supplements?
How are the probiotics in Supergreens sourced?
Should I use Supergreens with or without food?
Can I take Supergreens with the Vegan Multinutrient?
Do I need to take B12 if I already use Supergreens?
Where is the vitamin D in Supergreens sourced from?
I already take Supergreens, do I need to take the D3 too?
Why doesn’t Supergreens contain calcium, iodine, iron or magnesium?
How many probiotics are in each serving of Supergreens?
Do I need to keep your products in the fridge?
Can I use more than one scoop of Supergreens per day?
Can I cook with the products?
Does All-In-One contain selenium?
Is All-In-One a meal replacement?
Is All-In-One safe for athletes?
What is the difference between All-In-One and Vegan Protein?
How many calories does All-In-One have?
Will All-In-One break my fast?
Is All-In-One a mass gainer?
Can I use the Vegan Multinutrient and All-In-One Meal?
Where does the B12 come from in All-In-One?
Does All-In-One cover all my nutrient needs?
Are the nutrients in All-In-One naturally derived?
What is the Omega content of All-In-One?
What are the sources of protein of All-In-One?
Does All-In-One cover my daily probiotics needs?
How many servings does All-In-One have and what flavours does it come in?
Can I take All-In-One when I am NOT working out?
Does All-In-One have vitamins and minerals, if so which ones?
Does All-In-One need to be kept in the fridge (due to probiotics)?
Isn’t Collagen from animals?
Are your products gluten free?
What type is your magnesium?
Can I take Inositol as a male?
Is Inositol suitable for children?
Are there any potential side effects of taking Inositol?
Is Inositol suitable for pregnant/breastfeeding women?
Where and how do you source your Inositol?
Is the Protein Bar gluten free?
Is the Protein Bar suitable if I am pregnant or breastfeeding?
Are other Vivo products at risk of contamination from allergens regarding the Protein Bar?
Where does the protein come from in the Protein Bar?
Is the Protein Bar third-party tested?
Is the Protein Bar suitable for children?
Is the Protein Bar suitable for vegans?
Does the Protein Bar contain added sugar?
Where does the lemon and orange flavour come from in the Protein Bars?
Is the Protein Bar suitable for people with a nut allergy?
What size are your Vegan Multinutrient capsules?
How do I take Omega 3?
Is our Omega 3 suitable for children?
Omega 3 - Composition/what is the other 200mg made up of?
How is your Creatine sourced?
How should B12 be stored?
Does your Vitamin K2 contain Soy?
Where do you source your Reishi?
What are Cordyceps and what are the benefits of taking them?
What is Chaga and what are the benefits of taking it?
How is your magnesium processed?
Where do you source your Chaga?
Where is your magnesium sourced?
Should I consume magnesium with food?
Is there a maximum dose for Reishi?
Is there a minimum/maximum dose for Cordyceps?
Is there a maximum dose for Chaga?
Is there a maximum dose for Lion's Mane?
Can I consume Chaga alongside other Vivo Life products, especially those with other mushrooms in (e.g. reishi, Lion’s Mane)?
Can I use your magnesium alongside your other products?
Is Chaga suitable for children?
Can I use magnesium with zinc?
Can I take Chaga if I'm pregnant or breastfeeding?
How is the Chaga processed?
What are the benefits of using magnesium?
How do I use Chaga?
Can I consume Cordyceps alongside other Vivo Life products, especially those with other mushrooms in (e.g. Reishi, Lion’s Mane)?
Is Cordyceps suitable for children?
Can I take Cordyceps if I'm pregnant or breastfeeding?
How are the Cordyceps processed?
Can I take Lion's Mane if I'm pregnant or breastfeeding?
Can I consume Lion’s Mane alongside other Vivo Life products, especially those with other mushrooms in (e.g. cordyceps, reishi)?
Where do you source your Cordyceps?
Is Lion's Mane suitable for children?
How do I use Cordyceps?
How is the Lion's Mane processed?
Where do you source your Lion's Mane?
Can I consume Reishi alongside other Vivo Life products, especially those with other mushrooms in (e.g. cordyceps, Lion’s Mane)?
Is Reishi suitable for children?
How do I use Lion's Mane?
Can I take Reishi if I'm pregnant or breastfeeding?
How is the Reishi processed?
What is Lion's Mane and what are the benefits of taking it?
How do I use Reishi?
What is Reishi and what are the benefits of taking it?
What is a pre-workout, what are the benefits?
Collagen Builder - Amino Acid Profile
Can your Collagen Builder help with exercise/injury recovery?
How does Magic Mushroom Coffee compare to regular coffee?
Is your Collagen Builder Halal or Kosher?
Can I use your Collagen Builder when pregnant, breastfeeding, or on medication?
Will your Collagen Builder help my skin's appearance?
Are your products Kosher and Vegan?
Where is your Magic Coffee sourced?
Are Vivo Life Nut (allergen) Free? YES!
Do I need to do a ‘loading phase’ with creatine?
Is the Pre-Workout third party tested for contaminants?
Are your products tested for heavy metals?
Are the products okay to be taken together?
Do I need a multinutrient on a whole food plant-based diet?
Can I take the Vegan Multinutrient alongside the liquid Omega 3, B12 and D3?
Vegan Multinutrient and thyroid issues?
Why is the B12 in the Vegan Multinutrient so high?
Vegan Multinutrient Certificate of Analysis
Is the BCAA in Perform made from duck feathers?
Can I use your products whilst pregnant/breastfeeding?
What is the serving size of Maca?
Will Maca affect my hormone balance?
How will Maca help me?
Does Maca contain B Vitamins?
What does Maca taste like?
Does Maca contain caffeine?
What is gelatinised Maca?
What is Collagen?
How should Omega 3 be stored?
Why do I need to take B12?
Is our B12 suitable for children?
How do I take B12?
How do I store D3?
Is D3 suitable for children?
How do I take D3?
What is D3/K2?
Can I use a drip filter (percolator) or a stove top/moka pot to brew Magic Coffee?
How much caffeine is in each serving of Magic Coffee?
What mycotoxins do you test Magic Coffee for?
Does Magic Coffee taste like mushrooms?
How many servings of Magic should I have per day?
What is the difference between fruiting body and mycelium extracts?
Are the mushrooms you use really magic (psychoactive)?
How should I prepare my Magic Latte?
Can the Vegan Multinutrient be used when pregnant or breastfeeding?
What time of day should I take the Vegan Multinutrient?
Is the Vegan Multinutrient exclusively for vegans?
Is Vegan Multinutrient suitable for children?
Why is my Vegan Multinutrient discoloured?
Why choose our Vegan Multinutrient?
When is the best time to take Creatine?
Should I only take Creatine on training days?
Will Creatine cause me to gain weight?
What is micronized Creatine?
Does Creatine cause dehydration?
Is Creatine safe?
Should I use a Pre-Workout supplement?
Why have you chosen beetroot for the Pre-Workout?
Is the Pre-Workout gluten/soy free?
Does the Pre-Workout contain caffeine?
How do I use the Pre-Workout?
Is the Pre-Workout vegan?
Is the Pre-Workout suitable for breastfeeding or pregnant women?
Does the unflavoured Vegan Protein taste like anything?
Can I use Vegan Protein in savoury foods?
Can I use Vegan Protein when baking?
Is Vegan Protein suitable for children?
Magic Lattes Certificate of Analysis
B12 Certificate of Analysis
Omega 3 Certificate of Analysis
How are Magic Chaga Chai donations to Akanksha calculated?
What is an adaptogen?
How many servings are there in a pouch of Creatine?
Does Maca contain any added sugar/sweeteners?
PRODUCT
ALL-IN-ONE MEAL
All-In-One is a nutritionally packed super shake that we created to help fuel busier days when time is pressed. We wanted to create a shake that had an intentional micronutrient profile as well as a…
SUPERGREENS
Supergreens was one of our first products that has been improved and refined over the years. We wanted to create a super convenient and tasty way to get a large % of the recommended daily amounts (RD…
PERFORM PLANT PROTEIN
Perform Plant Protein was our first creation, our first protein powder. It was born from the need of an ultra-pure, effective and delicious plant-based protein where no expense was spared to ensure t…
MAGIC LATTE AND HOT CHOCOLATE
Our Magic Chaga Chai Latte and Magic Hot Chocolate gives these wonderful ingredients, medicinal mushrooms centre stage. Each drink gives the limelight to a particular mushroom, each with particular b…
VEGAN PROTEIN
Our Vegan Protein blend was the second protein powder to our range, we wanted to offer a pure protein that keeps things simple that would lend itself to more versatile usage like baking etc. Vegan pr…
CREATINE
Creatine is a sports performance focused supplement that can help improve strength and power output during explosive exercise. Our creatine is ultra-pure, micronized creatine monohydrate. This means…
LIQUID VITAMIN D3 & K2
There are multiple health benefits that come from Vitamin D, so ensuring that you’re getting an adequate supply is really important in staying healthy. Vitamin D fights disease: That’s right! Researc…
MAGIC COFFEE
Our Magic coffee is the cousin of the Magic latte range. We wanted to create a blend that had all the energising effects of coffee with a nootropic, brain boosting addition of lion's mane medicinal m…
MACA POWDER
Maca is a root plant from the Peruvian Andes that is celebrated for a multitude of health benefits, largely attributed to its adaptogen status and unique metabolites. Maca was one of our first produc…
PLANT PROTEIN BAR
You asked, we listened! Our long awaited Vivo Life Plant Protein Bar is here, launching in two delicious flavours: Lemon Cashew and Cacao Orange. Perfect for when you are on the go, our plant protein…
PERFORM PRO PLANT PROTEIN
PERFORM PRO PLANT PROTEIN PERFORM PRO PLANT PROTEIN is a specialised version of our already existing protein powder, PERFORM PLANT PROTEIN. There are only a few changes, the first being that every si…
LION'S MANE MUSHROOM (8:1 EXTRACT)
Lion’s Mane, scientifically known as Hericium erinaceus, carries a poetic name that mirrors its unique, cascading appearance, resembling a lion's flowing mane. Esteemed in traditional Chinese and Jap…
CORDYCEPS MUSHROOM (10:1 EXTRACT)
Cordyceps, which includes species such as Cordyceps sinensis and Cordyceps militaris, is one of the more unusual fungi, as it's also known to grow parasitically on insects and other arthropods (don’t…
REISHI MUSHROOM (15:1 EXTRACT)
Reishi is often dubbed the "Mushroom of Immortality”. And while immortality isn’t a benefit, there are some potent health reasons to consume Reishi: Immune support: Various studies have indicated tha…
CHAGA MUSHROOM (6:1 EXTRACT)
Chaga, or Inonotus obliquus, is a peculiar mushroom that grows predominantly on birch trees in cold northern forests. Revered as a "Gift from God" by the Siberians and the "Diamond of the Forest" by…
PLANT BASED OMEGA 3 LIQUID
What is Omega 3? Omega 3 fatty acids are types of polyunsaturated fats (double bonded), they are essential nutrients found in 3 forms: EPA (eicosapentaenoic acid), DHA (docosahaxaenoic acid) and ALA…
COLLAGEN BUILDER
Collagen is the main structural protein found in our connective tissues, bones and skin; it is a tough, insoluble, fibrous protein. Our body produces its own collagen, however collagen supplementatio…
INTRA-WORKOUT
Intra-Workout is one of our original products, it does not contain any stimulants but has great energizing effects. The main focus of the our Intra-Workout is its Branch Chain Amino Acid (BCAA) conte…
LIQUID B12 COMPLEX
B12 is the most chemically complex of all vitamins, and is essential in making red blood cells, nerves and DNA. It is water soluble, which means it can dissolve in water and travel through the bloods…
PRE-WORKOUT
Since Vivo Life’s inception we have been asked when we are going to create a pre-workout. As with all our products, we wanted to prioritize quality, effectiveness and natural sourcing of ingredients…
MULTINUTRIENT
The goal of a multinutrient is simple. Unlike single-serving supplements, a multi contains a wide variety of essential vitamins & minerals in a single dose. Multinutrients are designed to give your b…